PAIA Manual
This page provides access-to-information guidance under South Africa’s Promotion of Access to Information Act and related governance principles.
Purpose
The PAIA process helps customers, suppliers and stakeholders understand how to request records where access is permitted by law and where applicable grounds for refusal do not apply.
- Requests should identify the record being requested.
- Proof of authority may be required where a request is made on behalf of another person or organisation.
- Applicable fees, timelines and legal requirements may apply.