B-BBEE Level 1 · Technology partner since 2004

MetroFibre Fibre

MetroFibre FTTH by Cool Side

Super-fast fibre internet, activated through Cool Side

Your home may already be fibre-ready. If a MetroFibre termination box is already installed and verified, new direct MetroFibre customers may qualify for a R0 activation fee during the campaign period.

Prices valid until31 July 2026Standard and promotional terms apply. All prices include VAT.

1. Check MetroFibre coverage

Use the official embedded MetroFibre service map on this page to search the address.

2. Choose Nova or Nexus

Select the package that matches your home, work-from-home and entertainment needs.

3. Complete the order form

The form recreates the MetroFibre order form layout and sends Cool Side the populated order pack for follow-up.

Coverage map

Check your MetroFibre coverage

The official MetroFibre map application blocks embedded display across common desktop and mobile browsers. To avoid a broken customer experience, this page now uses a production-safe Cool Side coverage validation workflow.

Enter the customer address below, choose Nexus or Nova, and submit the order request. Cool Side will validate the address directly through the MetroFibre process before order processing.

WhatsApp Cool Side

MetroFibre coverage validation

No broken map frames. No customer dead end.

The customer remains on the Cool Side page, completes the recreated MetroFibre order form, and Cool Side verifies serviceability with MetroFibre before activation processing.

1Capture the installation addressCustomer completes address, contact and RICA-related fields.2Select Nexus or NovaPackage buttons populate the order form and preview.3Cool Side validates serviceabilityOrder pack is emailed to Cool Side for direct follow-up.

Continue to order form

Nexus vs Nova: how to choose

Both campaigns include uncapped fibre, a free-to-use router and the R0 activation promotion where an existing MetroFibre termination point is already installed and verified. The practical difference is the entry and mid-tier speed ladder.

Nexus packages

Nexus offers 30, 40, 60, 100, 150, 250, 500 Mbps and 1 Gbps/500 Mbps options. It suits homes that want more steps between entry-level and 100 Mbps packages.

Entry pricing starts at R549 p/m.

Nova packages

Nova offers 30, 50, 80, 150, 250, 500 Mbps and 1 Gbps/500 Mbps options. It has lower entry pricing and stronger value in the 50 Mbps and 80 Mbps tiers.

Entry pricing starts at R479 p/m.

Cool Side guidance

Choose Nova for cost-sensitive home internet where available. Choose Nexus if your address is on the Nexus network or you prefer the 40/60/100 Mbps progression. Cool Side can help confirm the right option.

Promotion expires 31 July 2026.

MetroFibre FTTH fibre packages from Cool Side

Cool Side Computer Systems helps South African customers compare MetroFibre Nexus and Nova fibre packages, prepare a completed FTTH Purchase Order PDF, and validate serviceability before activation processing.

What does the campaign include?

The campaign presents MetroFibre FTTH pricing, uncapped fibre package options, and R0 activation eligibility where an existing MetroFibre termination point is already installed and verified.

Which package should I choose?

Nova offers the lower entry price where available, while Nexus offers a different speed ladder. Cool Side will help match the package to your address and usage needs.

What happens after submission?

Cool Side receives the completed MetroFibre-branded Purchase Order PDF, validates coverage and order readiness, and follows up with the customer directly.

Campaign pricing

Pricing below uses the attached MetroFibre Nexus and Nova campaign information and Cool Side contact channels. The offer is for new MetroFibre customers and expires on 31 July 2026.

Nexus packages

Package Download / Upload Promo activation Monthly recurring price Action
30Mbps 30Mbps symmetrical R0.00 if installed & verified R549.00 p/m
40Mbps 40Mbps symmetrical R0.00 if installed & verified R649.00 p/m
60Mbps 60Mbps symmetrical R0.00 if installed & verified R749.00 p/m
100Mbps 100Mbps symmetrical R0.00 if installed & verified R849.00 p/m
150Mbps 150Mbps symmetrical R0.00 if installed & verified R949.00 p/m
250Mbps 250Mbps symmetrical R0.00 if installed & verified R1,049.00 p/m
500Mbps 500Mbps symmetrical R0.00 if installed & verified R1,249.00 p/m
1Gbps 1000Mbps down / 500Mbps up R0.00 if installed & verified R1,399.00 p/m

Nova packages

Package Download / Upload Promo activation Monthly recurring price Action
30Mbps 30Mbps symmetrical R0.00 if installed & verified R479.00 p/m
50Mbps 50Mbps symmetrical R0.00 if installed & verified R569.00 p/m
80Mbps 80Mbps symmetrical R0.00 if installed & verified R669.00 p/m
150Mbps 150Mbps symmetrical R0.00 if installed & verified R949.00 p/m
250Mbps 250Mbps symmetrical R0.00 if installed & verified R1,049.00 p/m
500Mbps 500Mbps symmetrical R0.00 if installed & verified R1,249.00 p/m
1Gbps 1000Mbps down / 500Mbps up R0.00 if installed & verified R1,399.00 p/m

Why order through Cool Side?

  • Coverage and package guidance before you commit.
  • Cool Side contact details and human follow-up.
  • Help choosing fibre, LTE/5G, VoIP and backup connectivity options.
  • Optional business bundle support for routers, Wi-Fi, Microsoft 365 and cybersecurity.

Important campaign notes

  • R0 activation applies when the MetroFibre fibre internet box is already installed and verified.
  • New MetroFibre direct customers only.
  • All prices include VAT.
  • Network availability, package eligibility and promotional rules apply.

MetroFibre FTTH order form

Cool Side contact: +27 87 250 2224 |

1. Package selection

2. Applicant details

3. Installation address

4. Installation contact, if different

5. Optional debit order details

Live MetroFibre order-form preview
FTTHPurchase Order

Cool Side Computer Systems logoCool Side Computer Systems

Fibre-to-the-Home – FTTH (No activation fee promotion valid from 01 June 2026 to 31 July 2026)

Residential Type
□ Complex □ Freestanding House
If you chose “Freestanding House”, please verify:
□ Main House □ Additional Living Unit

Applicant Details Application Date

Name

Surname

Identity No.

Home Tel

Mobile Tel

Email Address

Physical Address

Complex Name

Block No.

Unit No.

Street No.

Street Name

Suburb

City/Town

Province

Postal Code

Please be advised, will be required to RICA.


If the person we need to contact for installation is different, please provide their contact details below:

Name

Surname

Contact No.

Fibre Service — NEXUS

Speed
(Download & Upload)
2 Once-Off Activation Price
(Inc VAT)
1 Monthly Recurring Price
(Inc VAT)
Select
Option
30Mbps 30Mbps R 0.00 R 549.00
40Mbps 40Mbps R 0.00 R 649.00
60Mbps 60Mbps R 0.00 R 749.00
100Mbps 100Mbps R 0.00 R 849.00
150Mbps 150Mbps R 0.00 R 949.00
250Mbps 250Mbps R 0.00 R 1,049.00
500Mbps 500Mbps R 0.00 R 1,249.00
1Gbps 500Mbps R 0.00 R 1,399.00
30Mbps 30Mbps R 0.00 R 479.00
50Mbps 50Mbps R 0.00 R 569.00
80Mbps 80Mbps R 0.00 R 669.00
150Mbps 150Mbps R 0.00 R 949.00
250Mbps 250Mbps R 0.00 R 1,049.00
500Mbps 500Mbps R 0.00 R 1,249.00
1Gbps 500Mbps R 0.00 R 1,399.00

1 New pricing effective from 1 April 2026.
2 No Activation Fee: The Activation Fee will be waived from new direct MetroFibre Customers, who sign up during the Promotional Period, provided that an existing MetroFibre Termination Point (TP) is already installed on the premises to which the service will be delivered.

Part of your service includes a free to use router and uncapped data. MetroFibre’s billing cycle is monthly prepaid. You pay for your service in advance each month. A pro rata fee will be calculated for the first month where your service is activated. This will be paid with your activation as soon as you receive your 1st invoice. An invoice will be sent on the 1st of each month and payment is required by latest the 5th of the month to avoid suspension of service.

Installation

We don’t charge an installation fee when you place a service order. If, however, the distance between our boundary box and the installation point in your home is further than 20 metres, we will have to quote you.

FTTHPurchase Order

Cool Side Computer Systems logoCool Side Computer Systems

Debit Order Payments

You can choose to pay via debit order. If you would like to pay via debit order, please complete the details below. MetroFibre will submit the debit order to your account on the day you chose, and on successful receipt of your debit order, we will process the payment to your MetroFibre account.

Please complete your banking details below should you choose the debit order option.

Billing Details

Account Holder

Bank Name

Branch Name

Branch Code

Account No.

Account Type
□ Current □ Savings Monthly Debit Order Date
□ 1st□ 7th□ 15th□ 25th□ Last day of the month

I, (full name and surname), hereby authorise Metro Fibre Networx (Pty) Ltd to debit my account with the total amount payable on my monthly account.

Signature ________________________________ Date

Privacy Policy

We take the privacy of your personal information seriously. If you’d like to see how your personal information is held by us and our commitment to your privacy, please read our Privacy Notice on our website.

Signature ________________________________ Date

For the avoidance of doubt, kindly note that this contract will automatically renew after 30 days and shall continue indefinitely until such time that a termination notice is placed with MetroFibre as per the cancellation procedures set out in the Terms and Conditions below.

Download our MetroFibre App:Google PlayApp Store

6. Customer signature

Sign in the boxes below. These signatures will be placed onto the signature lines of the completed MetroFibre-branded Purchase Order PDF.

On submit, Cool Side receives only the completed MetroFibre-branded Purchase Order PDF. The customer is copied by email for their records.