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Delivery · Support · 087 250 2224

Customer support

Get help with your Cool Side product or service.

Use the support options below for order, delivery, product, account, warranty or service assistance.

Contact support

Describe the issue, order or service and our team will route the request.

Send a support request →

Orders and delivery

Get help with order status, delivery planning and tracking information.

Delivery information →

Warranty and returns

Review the warranty and returns process or ask the team for assistance.

Warranty and returns →

Need direct assistance?

Call 087 250 2224, email sales@coolside.co.za or send a structured enquiry.

Contact support